Shipping & Return
Shipping Information
We are happy to offer worldwide shipping.
Processing Time
All orders are processed within 1–3 business days. Please note that processing times may be extended during peak seasons or promotional periods.
Shipping Time
Estimated delivery times vary depending on your location:
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United States: 7–12 business days
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Europe: 7–14 business days
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Other International Destinations: 10–18 business days
Shipping times are estimates and may be affected by customs clearance, local postal services, or unforeseen delays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order value. Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Returns & Exchanges
We want you to love your GATHR pieces. If for any reason you are not satisfied, we are here to help.
Return Eligibility
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Returns must be requested within 14 days of receiving your order.
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Items must be unused, unworn, and in their original packaging.
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For hygiene reasons, earrings and customized items are non-returnable, unless they arrive damaged or defective.
How to Request a Return
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Contact us at support@gathrandco.com with your order number and reason for return.
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Our support team will provide return instructions.
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Once we receive and inspect the returned item, we will process your refund.
Refunds
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Approved refunds will be issued to the original payment method within 5–10 business days.
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Original shipping fees are non-refundable.
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund as quickly as possible.
Contact Us
If you have any questions about shipping or returns, feel free to reach out to us:
📧 support@gathrandco.com